- SHIPPING POLICY
Orders are usually shipped out same day to 24 hours of placing the order Monday through Friday. Orders placed on Saturday or Sunday are sometimes shipped out within 48 hours. You will be notified via email about any back-orders and will be given the choice of waiting or a refund.
We ship to the U.S. and most other countries. There are very few countries that we will not ship to. Orders are shipped via USPS (United States Postal Service). Customers can choose First Class or Priority Mail. Please place your order and the shipping cost will be calculated based on the weight of your order and your location. You can also select UPS, please note UPS Overnight will only arrive overnight if the order is placed on the Sons of Arthritis website by 12:00 noon central, otherwise it will go out the following day Overnight. This will also apply to UPS 2nd Day Air, orders must be recieved by 12:00 Central to qualify two day delivery.
Please note that orders outside the U.S. typically take anywhere between 7 days- 2weeks depending on shipping choice and location. Know that your country's customs fees may apply. Some orders have been held up at local customs for up to 4 weeks, but this is not typical. Also note for international orders that once your items leave US soil, USPS no longer has tracking capabilities.
We have no control over the US postal service. Sometimes the postal service doesn't make it's estimated date of delivery. If it doesn't make the estimated date of delivery and you wish to return the shirt, please do and we will issue you a refund for the items purchased one we receive them back. The only way to get shipping fees back is to issue a claim with the US postal service and this process usually takes 2-3 weeks.