Refund policy

If we mistakenly shipped you the wrong item or the item is defective, we will provide you a free return label to ship the item back and we will correct the order. If an item is correct and you want to return or exchange the item, you will be responsible for paying for the shipping fees. The item you are returning or exchanging must be in original condition (not washed, not worn, not dirty, tags attached, undamaged) and must be received by Sons of Arthritis within 30 days of your original order date. Custom items cannot be returned due to the item not having a stock location, unless an error occurred from our team with size, style, color, or design. Shipping fees are not refundable. We will not accept returns or exchanges after the 30 day period. To return, please ship to the address listed below and include a copy of your invoice and a note stating how you want your return processed :
-- SOA Returns, 23333 Aldine Westfield Rd. Spring TX 77373 

For questions: Please email support@sonsofarthritis.com 

We recommend keeping a copy of the tracking number for your returned item until your order is processed by our team.RETURNS & EXCHANGES